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United Airlines

Staff travel information

baggage

United Airlines allows one free checked baggage per ticketed customer. per bag. Size and weight limitations apply. All applicable excess, overweight, oversized checked baggage fees apply, consistent with revenue customer charges.

Maximum weight is 50 pounds and maximum size is 62 inches (length + width + height) per checked piece of luggage.

dress code

Pass rider's overall appearance should be well-groomed, neat, clean and in good taste. Attire should be respectful of fellow revenue passengers, and pass riders. Pass riders may wear denim attire, such as jeans. Shorts that are no more than three inches above the knee.

The following attire is unacceptable in any cabin but not limited to:

Attire that reveals midriff; attire that reveals any type of undergarments; attire that is designed as sleepwear, underwear or swim attire. Mini Skirts; shorts that are shorter than three inches above the knee when in a standing position. Form-fitting lycra/spances tops, pants and dresses. Attire that has derogatory terminology of graphics.

Attire that is excessively dirty or has holes/tears. Any attire that is provocative, inappropriately revealing or see-through. Bare feet; beach-type, rubber flip-flops. All pass riders are responsible to ensure that all of their pass riders are dressed appropriately for pass travel on United/United Express Airlines.

listing

Flight listings must be made at least 48 hours in advance of travel for international flights and 12 hours in advance for all other flights.

upgrade

United will not upgrade non-revenue passengers.

refunds

When requesting a refund, once one e-ticket has been refunded all e-tickets associated with the same record locator will be refunded as well.

infants

Infant/lap child e-ticketing on United Airlines cannot be processed at this time via myIDTravel. You will need to see an Agent at the United Ticket Counter, on the day of travel, so that they may assist you with ticketing for an infant/lap child.

included flights

All United Express flights operated by Air Wisconsin, CommutAir, ExpressJet, GoJet, Mesa Airlines, Republic Airlines, SkyWest Airlines, TransStates Airlines are included.

excluded flights

Codeshare flights

listing phone number

+1 866 359 3727

email info

etc@united.com

refunds email

etc@united.com

website

https://www.united.com/

United Airlines flight loads

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Non-rev tips

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