Staff travel information
Same baggage allowance as for full fare passengers applies.
Staff and their family members shall:
NOTE: Austrian reserves the right to refuse boarding to anyone traveling on Staff Travel Concessions whom it deems has to adhered to the Staff Travel Dress code Policy.
Eligible Persons travelling under the terms of this agreement must ensure that their appearance and behavior are in line with the Transporting Airline's policy. Eligible Persons must ensure that no inconvenience is given to commercial passengers of the Transporting Airline and that ground staff and cabin crew are not distracted from giving maximum service to such passengers. As a rule, Eligible Persons should be dressed in accordance with public standards of good taste. This will normally mean attire suitable for an office, or smart casual wear. It excludes jeans, T-shirts, sweat-shirts, shorts, gym shoes, and similar extremes of casual wear. Failure to observe the regulations of the Transporting Airline may result in refusal to accept for travel.
Listing is mandatory. Listing is automatically created when purchasing your e-ticket. If your original travel listing date has passed, you must access your ticket on myIDTravel and list again for your new travel date.
Primary Option: via web
When not mentioned at least 60 minutes before your scheduled flight departure
Austrian does upgrade paying passengers to accommodate all non-rev travelers.
Refund requests for wholly unused tickets will be processed automatically and the myIDTravel fee will be refunded.
Refund requests for partially used tickets will be processed manually and may take some time. The myIDTravel fee is not refundable for partially used tickets.
IMPORTANT: please send your request in English ONLY
All train services operated under OS flight number.
The necessary travel documents such as passport, visa or vaccination certificates must be acquired and their validity must be checked by the traveler before starting the trip. LH accepts no responsibility for missing or invalid documents. Fines imposed to LH, resulting from non-compliance with official requirements, will be borne by the the traveler.
For all travel to India and or transiting India a Visa is always required !!
Please note that this form is not intended to ask staff travel related questions. Only use this form to add Austrian tips & notes to the StaffTraveler Airline Notes database.
Questions submitted through this form cannot be answered, as StaffTraveler is not associated with Austrian.
Making staff travel easy and stress-free, like it should be!