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Air New Zealand

Staff travel information


Staff from your airline can travel on NZ flights operated by Air New Zealand. Travel includes flights on Air NZ Link airlines (regional airlines within New Zealand): Eagle Airways, Air Nelson and Mount Cook Airline. All have flight numbers commencing with NZ. Economy is the only class operated by Air NZ for New Zealand Domestic, and most trans-Tasman and Pacific Islands flights. AIR NZ’s Premium Economy class (O class) is not able to be booked using myIDTravel. During periods of high commercial demand, Air NZ may temporarily exclude (embargo) flights for interline staff travellers. No bus, train or ferry services are included. Fares will not earn Air New Zealand Airpoints or status points. Paid seat selection is not available. Pre-paid extra baggage is not available but can be purchased at the airport. Infants do not get a separate baggage allowance. An infant and/or child is permitted to carry a stroller and/or car seat free of charge. Meal selection is not available, for example vegetarian, allergy-free meals. Standby travel is popular on Air NZ. If you need certainty for your travel, it is recommended you purchase a commercial fare at www.airnewzealand.com. Standby travel departing Nelson (NSN), New Zealand: - Please be aware that due to payload restrictions, standby Staff Travel opportunities from Nelson on weekdays (Monday to Friday, excluding public holidays) on flights departing between 0800 and 1700 NZT are limited if you have checked luggage. We suggest that if you are intending to travel through this time, you travel either with cabin baggage only, or purchase a commercial fare at www.airnewzealand.com.


Checked baggage allowance is one [1] piece per person up to a maximum of 23kg per piece. This is for domestic, Trans-Tasman, Pacific Islands and most long haul flights with the exception of flights to Singapore, Taipei and Shanghai which allow two [2] checked bags at a maximum of 23kg per piece. Extra pieces can be purchased at the airport at the normal airport excess baggage rate. Infants do not get a separate baggage allowance. An infant is permitted to carry a stroller and/or car seat free of charge.

Dress code

A high standard of dress is required by everyone traveling on staff travel. As a guideline the following are not acceptable: tracksuits, frayed or patched jeans, singlet tops, sandals (flip flops), bare midriffs or bare feet. Smart casual shorts are acceptable. Dress jeans can be worn in the premium cabins. - Airport staff have the ability to deny loading and/or upgrades if they consider your standard of dress is not acceptable. - If your agreement allows travel in the upper cabins, a higher standard of dress is required for upgrades such as business attire. Airport staff have authority to decline upgrades on this basis.


Full Refunds will be processed automatically with the myIDTravel fee will be refunded. - Partial Refund requests will be processed manually and may take some time. The myIDTravel fee is not refundable for partially used tickets. - A ticket is considered "expired" after one year from date of issue. After a year, the ticket has no value and is not eligible to be reissued or refunded. - If contacting Air NZ Refunds for assistance, please provide your airline code, employee ID, name, booking reference(s) (PNR) and ticket number(s).

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Air New Zealand flight loads

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Non-rev tips

Flying on a stand-by ticket can be challenging. We have gathered invaluable insider information and tips to help you to get on board.

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