General

Transavia is pleased to welcome airline staff and their eligible travelers. To learn more about Transavia and to see where we fly, please visit our website transavia.com.

Baggage

One piece of hold luggage (max 20kg) per passenger (infant is allowed 10kg in hold). Cabin luggage: 1 cabin bag (dim 55x40x25) not guaranteed on board and 1 piece of hand luggage (dim 40x30x20) with a total weight of max 10kg. The commercial (excess) baggage policy applies. The purchase of extra kilo’s and Special Service Requests (SSR) can only be done at the airport at the day of departure. For prices see www.transavia.com

UMNR service is not allowed

Listing

Transavia is a ticketless airline, you receive your booking confirmation via e-mail with a booking reference (PNR). Transavia does not have ticketnumbers. All listings/bookings are made via myIDTravel. For error assistance, please include screenshot(s) in the email communication. Check ID agreement ‘HV’ in myIDTravel for email adres

Check-in

Most checkin desks are open between 2 hours and 40 minutes before departure, check the exact times on our website. www.transavia.com Intinerary receipt and proof of identity will be requested at the check in.

Refunds

Cancellations should be requested in myIDtravel via Manage Booking & Tickets. Refunds are processed automatically when canceling. If you encounter a cancellation or refund error, please include PNR and screenshot(s) in the email communication. Check ID agreement ‘HV’ in myIDTravel for email adres in case of errors.

special

Meals and beverages are paid

Excluded flights

Flight number between HV1 – HV99 and HV7000 – HV8999

Embargoes

Please see ID agreement information on myIDTravel website

Website

transavia.com