Staff travel information
Etihad, recently made some changes to their IT systems to overcome performance issues which unfortunately has disabled our access to load details beyond 24 hours.
However, they have some other applications that help us extrapolate the number of open seats with a margin of error say plus or minus 10% for flights beyont the 24 hour mark.
A listed passenger can see the real-time booking and listing information in the Etihad app starting 24 hours before a flight.
This is available for both standby and confirmed listings. Passengers can find this information on the "Manage Flight" page or by clicking the three dots (…) on the flights list page and selecting "Flight Load." Please note that while the booked and checked-in status is always accurate, the capacity might not always be correct due to weight restrictions or deadheads.
The employee booking portal may have more accurate capacity information. However, it updates more slowly than the real-time system, sometimes lagging by a few minutes or even hours, which may cause slight discrepancies with the information provided by the app. Additionally, Etihad employees cannot see pending commercial upgrades. These upgrades, although rare, are possible and are not shown in the Etihad app.
As per etihadairways.com for the class you are eligible to travel in
Business and Economy: Smart casual / UAE National dress. Smart jeans and trainers are acceptable.
Not permitted: Dirty or torn clothing, beach or jogging clothes, flip flops, non-collared t-shirts, shorts, sleeveless tops. Clothing should not be transparent and shoulders should be covered. Low neckline and short skirts with a hem above the knee are not permitted.
Listing is recommended for acceptance priority.
Listing should be made through www.myidtravel.com/myidlisting.
All standby ticket holders must use the Etihad Airways mobile app or www.etihad.com and complete Online Check-in to be added to the waitlist.
If a seat is available when the flight is closing, you will be notified via email or app notification. Once you have been accepted on a flight, please proceed directly to the gate, or, to check-in your baggage;.
In Abu Dhabi, Use the self-service baggage drop located at Row D in the check-in hall At Global Airports, proceed to the check-in counter for the cabin you have been accepted in If you receive an error when attempting Online Check-in, please proceed to an Economy check-in desk to be added to the waitlist.
You must be checked-in a minimum of 60mins before departure, or 120mins if travelling to the US.
For non-revenue staff, boarding is prioritized based on boarding priority, not ticket type. Staff with higher priority will board first, even with Economy Class tickets, before ticket holders with business or First Class upgradability, even when Economy Class is full. To accommodate, a revenue passenger may be upgraded. Once all Etihad staff, family, and friends are boarded, priority for other airline staff will be sorted by their respective join date with their airline.
For Subload Business class, your ticket will be issued in Economy with a Business cabin upgrade code. Your upgrade will be subject to availability at flight closure. Airport staff and Cabin Crew are not permitted to accomodate a guests in a higher class than ticketed.
Fully unused tickets will be processed automatically by myIDTravel system. For partial refunds please email [email protected]. If you are downgraded from Business to Economy class please send copy of b/pass to [email protected] for processing. Partial and Downgrade refunds are processed manually and may take some time. A ticket can be refunded within ticket validity, which is one year from date of issuance.
Wheelchairs
Wheelchair is acceptable but no other special requests can be accepted.
Special meals
Not applicable for standby staff.
Seat requests
Not applicable for staff guests.
Infant safety seats
Not applicable to interline staff guests.
EY flights series 1000-8000
API data is entered into PNRs to avoid last minute data-collection at check-in.
Travelling staff/family should ensure that they hold valid passport and relevant visas for their intended destination and/or scheduled point en route, in case off-loading becomes necessary. In the absence of valid passport / visa staff passengers may be denied boarding.
etihad.ae
Download the StaffTraveler app to get accurate, reliable seat availability for Etihad Airways flights.
Please note that this form is not intended to ask staff travel related questions.
Only use this form to add Etihad Airways tips & notes to the StaffTraveler Airline Notes database.
Questions submitted through this form cannot be answered, as StaffTraveler is not associated with Etihad Airways.
Making staff travel easy and stress-free, like it should be!
