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Etihad Airways

Staff travel information


The exact loads are released 3 days prior to departure.


As per etihadairways.com for the class you are eligible to travel in

dress code

Business and Economy: Smart casual / UAE National dress. Smart jeans and trainers are acceptable.

Not permitted: Dirty or torn clothing, beach or jogging clothes, flip flops, non-collared t-shirts, shorts, sleeveless tops. Clothing should not be transparent and shoulders should be covered. Low neckline and short skirts with a hem above the knee are not permitted.


Listing is recommended for acceptance priority.

Listing should be made through www.myidtravel.com/myidlisting.


All standby ticket holders must use the Etihad Airways mobile app or www.etihad.com and complete Online Check-in to be added to the waitlist.

If a seat is available when the flight is closing, you will be notified via email or app notification. Once you have been accepted on a flight, please proceed directly to the gate, or, to check-in your baggage;.

In Abu Dhabi, Use the self-service baggage drop located at Row D in the check-in hall At Global Airports, proceed to the check-in counter for the cabin you have been accepted in If you receive an error when attempting Online Check-in, please proceed to an Economy check-in desk to be added to the waitlist.

You must be checked-in a minimum of 60mins before departure, or 120mins if travelling to the US.


EY staff will have a higher boarding priority over other airline staff holding ZED tickets.


For Subload Business class, your ticket will be issued in Economy with a Business cabin upgrade code. Your upgrade will be subject to availability at flight closure. Airport staff and Cabin Crew are not permitted to accomodate a guests in a higher class than ticketed.


Fully unused tickets will be processed automatically by myIDTravel system. For partial refunds please email [email protected]. If you are downgraded from Business to Economy class please send copy of b/pass to [email protected] for processing. Partial and Downgrade refunds are processed manually and may take some time. A ticket can be refunded within ticket validity, which is one year from date of issuance.



Wheelchair is acceptable but no other special requests can be accepted.

Special meals

Not applicable for standby staff.

Seat requests

Not applicable for staff guests.


Infant safety seats

Not applicable to interline staff guests.

excluded flights

EY flights series 1000-8000


API data is entered into PNRs to avoid last minute data-collection at check-in.

Travelling staff/family should ensure that they hold valid passport and relevant visas for their intended destination and/or scheduled point en route, in case off-loading becomes necessary. In the absence of valid passport / visa staff passengers may be denied boarding.

refunds email

[email protected]



Email domain


Etihad Airways flight loads

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Non-rev tips

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