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Norwegian Air Shuttle

Staff travel information

Important

Flight loads are available ~24h before departure. SBY passengers figures are not released

Baggage

2x 20Kg checked in bags allowed. SH: under Seat baggage only in the cabin LH: Carry on and under Seat item permitted.Acceptable attire, smart casual (clean jeans, knee length dress acceptable) no shorts or open toes shoes, no tank tops, gym attire or revealing clothing.

Dress code

Acceptable attire, smart casual (clean jeans, knee length dress acceptable) no shorts or open toes shoes, no tank tops, gym attire or revealing clothing.

Check-in

E.U. and South America flights (LGW) May use the self service machines, US destinations and Thailand must use the check in counters for document verification

Boarding

If a seat is not assigned once check in is closed a gate agent will assign it st the gate, if not with the commanders discretion Jumpseating is permitted for all ID tickets.

Upgrade

ID travellers cannot ask for an upgrade to premium, crew are not allowed to upgrade without paying the upgrade fee. This has come from the higher management level in the Norwegian group.

Refunds

Within 14 days will be deposited, including no shows.

Special

Meals will be given on availability, please note special meals are not available unless surplus

Included flights

All flights on the Norwegian scheduled network

Excluded flights

D8/DY 9XXX, BY 5XXX, charter destinations

Visa

ESTA/VISA must be valid upon checkin otherwise boarding will be denied. Documents will be checked at the counter.

Norwegian Air Shuttle flight loads

Download the StaffTraveler app to get accurate, reliable seat availability for Norwegian Air Shuttle flights.

Non-rev tips

Flying on a stand-by ticket can be challenging. We have gathered invaluable insider information and tips to help you to get on board.
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