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Staff travel information


AC employees only see the total number of standbys and upgrades at checkin (I.e 24 hours) before departure.

AC doesn't identify who's Rev and Non-Rev. Hence we have to identify Non-Rev by name (first 3 letters of last name) on standby list, against Rev (also first 3 letters of last name) on upgrade list, and subtract. This can lead to mistakes.


Same baggage rules applies as per regular full-fare passengers. Refer to www.aircanada.com

Baggage Policy for Travel from China In order to support the Federal Government in it's efforts to reduce the risk of Federal Law violations due to the importation of counterfeit goods (i.e. 'knock-offs'), Air Canada will be introducing a maximum allowance of one, checked bag per person for non-revenue travel, when traveling on stand-by from China on Air Canada. Please note this represents the maximum allowance permitted, therefore it cannot be exceeded under any circumstances (this means that oversize/overweight pieces will not be accepted). The policy will come in effect on June 1, 2012, and will apply to all stand-by passengers boarding Air Canada flights in China.

Boeing 777-300 (77P) aircrafts -are required to limit their carry-on to one personal item, such as a purse or laptop case. Employees traveling with babies will be able to board the plane with two personal items (i.e. one purse, one diaper bag). Duty Free purchases are not exception and must fit inside your personal item.

Air Canada Rouge - YYZ-KIN-YYZ - One carry on item and one checked bag permitted on this flights only per passenger.

Dress code

Employee travel dress code A

clean, neat and professional appearance reinforces our brand and our world-class products and services.

How we present ourselves is as important and distinctive as our logo and signals to our customers that we strive to be the very best at what we do.

In the spirit of modernizing our employee dress code policy, we want to empower our employees to dress with care, class and common sense when travelling with Air Canada.


This policy is applicable to all employees, retirees, eligible family members and friends.

Policy Statement

The intent of this policy is to equip employees with general guidelines when dressing for travel. Guidelines When Travelling for Business or Leisure Air Canada's dress code is designed to respect and reflect our brand image, while allowing employees the flexibility to travel comfortably. Whether employees are travelling for business or leisure, their appearance must be clean and appropriate for the activities or meetings scheduled for their day. Any clothing that is stained, dirty, transparent, torn, revealing, or otherwise compromises a neat appearance, is not permitted.

Dress with “care, class and common sense”. In other words, employees have the discretion to make their clothing choice based on what is appropriate. Employees must use common sense in their choice of attire.

When travelling on other airlines, employees should follow the other airlines’ dress code guidelines. Employees should contact the airline directly before they travel to inquire about their dress code. We trust that employees will make the right choices. In case of uncertainty, employees are free to consult with our Travel Care Team at [email protected].

Non-Compliance with the Policy Employees are personally held accountable for their attire and the attire of friends and family members when traveling on pass privileges. Incidents of non-compliance (Air Canada employees and family members or employees from other airlines) should be reported to the Travel and Recognition department at: [email protected].

Failure to comply with any information contained in this policy will result in the suspension of travel pass privileges


You can use web check-in and our self-service kiosk

Through check-in is not available for stand-by passengers.


When there are two or more interline employees travelling on the same flight, the date of listing by the reservation department will determine the onload/offload and the cabin upgrade/downgrade order.


Non-revs are upgraded after revenue passengers. If economy is full, the non-rev will automatically be put into the next class of service that has available seats (premium economy or business class), regardless of what class of service they listed themselves on. Air Canada does not leave non-revs behind if there are seats open in business or premium economy, but not in economy.

excluded flights

All codeshare flights

Air Canada Vacations charter

general phone number

+1 888 247 2262

listing phone number

+1 888 247 2262

Air Canada flight loads

Download the StaffTraveler app to get accurate, reliable seat availability for Air Canada flights.

Non-rev tips

Flying on a stand-by ticket can be challenging. We have gathered invaluable insider information and tips to help you to get on board.

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