Staff travel information
The employee is responsible for ensuring that any of his/her eligible persons traveling under staff travel agreements are aware of all the requirements that apply to standby travel. Any reference to employee below shall be deemed to include eligible persons where applicable. Employees are responsible for checking the below information before travel.
Fly to/from major centers: Edmonton, Winnipeg, Ottawa, Montreal, Yellowknife, Iqaluit, Rankin Inlet, Inuvik, Kuujjuaq, and Cambridge Bay*. Passengers are allowed to check two pieces of baggage at a maximum of 32 kgs/70 lbs per piece on jet flights.
Fly between our major centers and our northern communities. Passengers are allowed to check two pieces of baggage at a maximum of 20 kgs/44 lbs per piece on turbo prop flights.
Customers travelling on a turbo prop aircraft, with a connection to/from a jet flight are allowed the baggage weight listed for a jet flight.
Cambridge Bay has both jet and turbo prop service so is always allowed the baggage weight listed for a jet flight.
First Air is required to enforce carry-on baggage size restrictions, as per Transport Canada regulations. A cabin baggage size unit is available at check-in to ensure that your carry-on(s) fits in the allotted space:
Total space per passenger
Carry-ons for customers traveling on a jet with a connecting flight onto a turboprop aircraft are restricted to the turboprop measurements.
In general a neat, clean and well-groomed appearance is required while traveling on reduced rate passes on First Air. It is recognized that styles change and that individuals will have their own opinion of what is acceptable. However, First Air requests that all contingent passengers, their spouses and dependents, dress in a manner that is conservative and in good taste. Clean jeans are acceptable.
The dress code below does not state what should be worn but rather what is unacceptable. Dress cannot be altered in flight.
Children (under 12) should be well groomed and well dressed in clothing suitable for travel.
Passengers must check in at least 90 minutes before the scheduled departure time.
As security efforts are enhanced, recommendations are to allow 1.5 hours – 2 hours to clear the security line-up(s).
Through check-in is not available to standby passengers. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point.
It is not possible to pre-book special meals for rebate passengers. Therefore you and/or your eligible nominees, who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight.
Seat requests are not permitted on Staff Travel. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability.
Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements.
Please note that staff passengers must comply with requests from 7F check-in staff, cabin crew, and flight crew, and must change seats if asked.
Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult traveling on the same type of rebate ticket.
Customers travelling with live animals (PETC/AVIH) will be charged the applicable excess baggage charge. PETC/AVIH for rebate passengers will be space available
Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary.
Please note that this form is not intended to ask staff travel related questions.
Only use this form to add First Air tips & notes to the StaffTraveler Airline Notes database.
Questions submitted through this form cannot be answered, as StaffTraveler is not associated with First Air.
Making staff travel easy and stress-free, like it should be!